 | Terms And Conditions |  |
About Us Grace Fashion Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Grace Fashion Shop
00 44(0) 01162940163
sales@gracefashionshop.com
|
Making A Purchase Welcome to Grace Fashion Shop Online, a site dedicated to offering occasions wear as from around the world as well as leather bags from Italy.
Grace Fashion Shop Online is designed to provide an enjoyable and informative experience for all users. To ensure maximum enjoyment for all, we have created the following guidelines that apply to every aspect of Grace Fashion Shop Online. Your use of Grace Fashion Shop Online constitutes your agreement to abide by the following terms and conditions.
The following User Agreement ("Agreement") governs the use of the Grace Fashion Shop ("Company" and "Vendor") site ("Site"). Please read the rules contained in this Agreement. You can access this agreement at various points throughout the Site. Your use of the Site will constitute your agreement to comply with the rules stated here in. If you cannot agree with these rules, please do not continue using the Site. Grace Fashion Shop Online ("Service Provider") ( referred to as "We") expressly reserve the right to revise the rules contained in this Agreement. You are encouraged to periodically visit this page to review the rules. Notice of revisions to this agreement will be announced on this page. Continued access of the Site will constitute your acceptance of the changes or revisions to the Agreement.
|
Shipping And Handling 4) DELIVERY
We aim to have your merchandise delivered to you within the period stiputated in the description of each item .
All our special occasion and bridal wear is scrupulously checked to ensure it arrives at your address free of defects.
Standard delivery charges can be seen during checkout.
|
Delivery Schedule DELIVERY
Grace Fashion Shop always endeavours to adhere to delivery estimates but they are unfortunately estimates and with the best will in the world and the most efficient systems, things sometimes do go wrong, very often outside of our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods and time is not of the essence.
PLEASE NOTE: For security reasons we will only deliver to the registered address of your credit card.
Damages
We recommend you inspect your package for damage before accepting it. If your package appears to have incurred damage in shipping you would be advised not to accept the parcel. If you have already received the package and then notice the damage, make sure that you keep the packaging and contact us within 48 hours to report the damage and request a returns authorisation number.
Please check quantity of pieces delivered against the carrier’s paperwork and note shortages against the carrier’s documentation.
Risk
As soon as we have delivered the products to your door you, the customer, are responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.
Incorrect/ Non delivery
If you receive incorrect goods it is your responsibility to notify us within 48 hours of receipt at which point we will make the necessary arrangements.
We can only accept liability for non-deliveries if we are notified within 3 days of the advised/anticipated delivery date.
Faulty
In the unlikely event that your goods are faulty on delivery, or within 28 days of receipt, please contact our customer services department on 01162940163 within 72 hours of receipt of goods or fault developing.
We will ask you to return the item and arrange to replace the item or issue a refund. You will be issued with a unique number against which to return the product.
Please be aware you are responsible for ensuring the product is suitably packaged for return. The goods must be returned in the original packaging. We recommend the original packaging be kept for no less than three months.
The cost of any damage caused due to insufficient packaging will be charged to you. This charge will be at least 15% of the purchase value. Once the goods are received back in our shop the fault will be verified and a replacement order will be sent out to you.
This does not apply to faults caused by accident, neglect or misuse, for which there will be no refund or exchange.
Description of Goods
We have made every effort to ensure that the information contained within this website is as accurate as possible. Please note that colours displayed will depend upon the settings of your computer and monitor and it is therefore impossible to guarantee that the colour your monitor displays will accurately represent the colour of the product ordered. Similarly, sizes between manufacturers may vary. Where possible a size chart is provided as a guide only. This chart shows the standard measurements for USA ladies AND Women dress sizes.
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. If we are unable to contact you we will treat the order as cancelled. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.
VAT no.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Use of the Material by You
Grace Fashion Shop authorises you to view and use the material on this Site solely for your personal, non-commercial use. The content of this Site such as text, graphics, images, and other materials ("Materials"), are protected by copyright under both England & Wales and foreign law. Unauthorised use of the material may violate copyright, trademark, and other laws. You must retain all copyright and other proprietary notices contained in the original Materials and on any copies you make of the Material for your personal use.
You may not sell or modify the Material in any way for any public or commercial purpose. The use of the Material on any other web site or in any networked computer environment for any purpose is prohibited. If you violate the terms of this Agreement, Grace Fashion Shop reserve the right to terminate your access to the Site, and you must immediately destroy any copies you have made of the Material.
Links to other sites
As a convenience to you, we have provided links to other sites where we feel it is appropriate. Our decision to link to third party sites is not an endorsement of the content in the linked site. We are not responsible for the content of linked third-party sites, nor do we make any representations regarding the content or accuracy of material on third party sites. If you decide to access linked third-party sites, you do so at your own risk.
General
If you access the Materials outside the United Kingdom, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. This Agreement is governed by the internal and substantive laws of England and Wales without regard to its conflict of laws principles. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such terms or any other terms.
Contracts
This does not affect your statutory rights as a consumer.
Severability
If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions shall remain in full force and effect as if said provision never existed provided that the contract is capable of continuing in existence without the unfair term.
Termination
Grace Fashion Shop possess the right to terminate your ability to access the Site for any reason, without notice.
As a user, you are responsible for your own communications and are solely responsible for the consequences of their posting. You must not do the following: post material that is copyrighted, unless you are the owner or have express permission of the copyright owner, post material that reveals trade secrets, unless you own them or have express permission of the owner, post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others, post any material that is obscene, defamatory, threatening, harassing, abusive, or embarrassing to another user or any person or entity, post a sexually explicit image, post advertisements, any posting that interrupts or runs contrary to the purpose of the Site, solicit for business without permission, post chain letters or pyramid schemes, post solicitations for charitable religious, social, or political organisations or impersonate another person. This list is not exhaustive of prohibited conduct. You must also obey the laws governing your jurisdiction. We do not represent or guarantee the truthfulness, accuracy or reliability of any communications posted by other users, nor do we endorse any opinion expressed by our users. You acknowledge that any reliance on material posted by other users will be at your own risk.
Grace Fashion Shop is able to review all communications posted on the Site. We are not responsible for screening or monitoring the postings. The content of any posting by the user on the Site is created by the users, and the author of that communication is responsible for its consequences legal or otherwise. If notified by a user of the Site or a party effected by a posting which allegedly does not conform to the rules stated herein, Grace Fashion Shop and Service Provider reserve the right to investigate the allegation and determine in good faith and at our sole discretion whether to remove the communication. You can alert us of postings that do not comply with these rules by sending a detailed message here.
In the event that any legal action is taken because of a posting you create, you agree to defend, indemnify, hold harmless and pay any reasonable legal and accounting fees without limitation incurred by Grace Fashion Shop, its officers, directors, employees, Service Provider, its officers, directors, employees, and any third party implicated in an action. Products Disclaimer
We are pleased that you have decided to purchase products offered by vendors here in Grace Fashion Shop Online. To ensure that you are aware of your rights in purchasing products offered by vendors here in Fab Frocks Online we have created the following products disclaimer. Your order submission through Grace Fashion Shop constitutes your agreement to the following product disclaimer.
Product Disclaimer
Grace Fashion Shop will not be liable under this contract for any consequential loss or damage arising out of or in connection with the use or performance of the products or by us or our employees or agents in circumstances where: i. There is no breach of a legal duty of care owed to you by us or by our employees. ii. Such damage or loss was not reasonably forseeable to both parties when the contract between them was formed. iii. Losses were not caused by any breach on the part of the supplier.
Entire Agreement
All products or services provided to you by Grace Fashion Shop are subject to these terms together with any previous written or verbal representations given or made by Grace Fashion Shop or any representatives of Grace Fashion Shop. Thank you for taking the time to review the terms and conditions of use for Grace Fashion Shop. We encourage you to periodically review these rules to keep yourself apprised of any revisions to this Agreement. If you do not agree to the terms contained in this Agreement, please exit the Site. These terms and conditions do not affect your statutory rights as a consumer.
|
| Tax Charges All sales iinclude VAT |
Reaching Us If any questions you may have regarding our privacy policy haven't been answered here, please Contact Us!. The above guidelines are subject to change in policies.
All items subject to availability.
Our Contact details:
Grace Fashion Shop
01162940163
sales@gracefashionshop.com
|
Privacy Policy We at Grace Fashion Shop are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
· your name
· address
· phone number
· email address
· credit/debit card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer your information outside the EEA (European Economic Area). We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should Contact Us!
Customer Information
On certain pages of the Grace Fashion Shop Online web site, we collect information that you submit should you choose to register to receive communications from us. The following are the types of personal information collected so that we can send you requested newsletters and alerts on special events:
· Name
· E-mail Address
When you enter a Grace Fashion Shop Online contest or other special promotion, we may ask for your name, address and e-mail address so we can administer the promotion and notify winners. We may use the information you have submitted to occasionally alert you regarding important functionality changes to the Grace Fashion Shop Online website. We use return e-mail addresses to answer the e-mail we receive as inquiries about our website. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on new products and services.
When you order, we need to know your Name, e-mail address, delivery address, credit or debit card number and the card's expiry date and any other card details required by our bank in order to gain authorisation. This allows us to process and fulfil your orders and to notify you of the status of your order. We may also ask for your telephone number, which enables us or our courier to contact you urgently if there is a problem with your order.
Your Consent
By submitting information to Grace Fashion Shop Online, you consent to the collection and use of this information by Grace Fashion Shop and its Service Provider. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.
Data Security
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedures necessary to protect your privacy. You can correct factual errors in your personal information on orders or as a member of Grace Fashion Shop Online by sending us a request that credibly shows the data's inaccuracy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Improving Our Service
Grace Fashion Shop does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve Grace Fashion Shop. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many men or women visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.
Cookies
Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you return. Whenever a website welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information you may have registered during previous visits, such as your viewing preferences. Grace Fashion Shop Online uses cookies to keep track of your viewing preferences and allow us to tailor information. Cookies are optional on the Fab Frocks Online website. The security systems on the site will retain fewer security violations if cookies are switched on.
International Privacy
The above privacy statement may not be applicable in all countries of Grace Fashion Shop Online visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.
|
Email:sales@gracefashionshop.com Telephone 0116 2940163 |
|
